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THE EIGHT PICKER PRINCIPLES OF PATIENT-CENTERED CARE
ALWAYS EVENTS®: THE OPTIMAL PATIENT EXPERIENCE
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WHAT'S NEW
Picker Institute To Close Doors in Early 2013
Six Organizations Receive Always Events® Recognition
Atul Gawande Congratulates Picker Institute on ‘Extraordinary Accomplishment’
Gail Warden Honored by Institute of Medicine
MUST-SEE MEDIA
Video of the Week: Dr. Don Berwick, “The Moral Duty to Rescue American Healthcare”
Video of the Week: Jeff Selberg on IHI and Patient- and Family-Centered Care
Video of the Week: Is ‘Surplus Safety’ Threatening the Dignity and Community of Eldercare?
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LTC Improvement Guide Available Online!
