‘Always Events’ . . . through the Lens

When Picker Institute awarded the 2011-2012 Always EventsSM challenge grants to the top 20 finalists, we asked the winning team at each institution to make a short video to describe the project and the goals it is intended to achieve.

At the University of Minnesota Amplatz Children’s Hospital, “MyStory” will collect all the information about every young patient in one place that can be accessed by all caregivers, including the patient and their family.

 

Click here to learn more about “MyStory.”

Peggy O’Kane on Patient-Centered Care

Peggy O’Kane, the winner of the 2009 Picker Award for Excellence®, is a powerful voice for patient-centered care. The founding president of the National Committee for Quality Assurance, she is one of the nation’s leading advocates for improving healthcare quality through measurement, reporting and accountability.

In addition to her leadership of NCQA, which is the foremost accrediting organization for health plans including HMOs, PPOs and consumer-directed plans, Ms. O’Kane is active in many efforts to improve healthcare quality. In 1999 she was elected to the Institute of Medicine, a highly regarded healthcare organization that is frequently called upon to help shape national healthcare policy. In 2000, she received the Centers for Disease Control and Prevention “Champion of Prevention” award, the agency’s highest honor, and she frequently appears on Modern Healthcare’s annual list of the 100 Most Powerful People in Health Care.

A sought-after public speaker, Ms. O’Kane regularly addresses audiences across the country on topics such as pay-for-performance, the value of accountability and the need to expand measurement in healthcare. She has been a guest on the Today show, CNN, NBC, ABC and NPR and is regularly quoted in the Wall Street Journal, the New York Times and other major daily papers. She holds a master’s degree in Health Administration and Planning from The Johns Hopkins University.

Anne Basting on ‘TimeSlips’

TimeSlips: A Creative Storytelling Project

Developed in 1998 by Anne Basting, Ph.D., TimeSlips is a creative storytelling project designed to be used with people with dementia and their caregivers. By countering the loss of memory with the use of imagination, the project inspires people with dementia to sharpen and share the gifts of their imagination and helps others see hope for rekindling the human connection among people struggling with dementia.

TimeSlips is funded in part by a grant from Picker Institute’s Long-Term Care Program. Click below to watch a short video about TimeSlips.

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Jane Brock, MD, Colorado Foundation: ‘The Care Transitions Theme’

Jane Brock, MD, MSPH, is the clinical coordinator for the Colorado Foundation for Medical Care’s Medicare quality improvement program, including local and national projects conducted under contract by the Centers for Medicare and Medicaid Services (CMS). She was a physician at the Boulder Medical Center, Urgent Care Department, and the medical director for Lexmark International, Medical Services Division. Dr. Brock received her MD from the University of Kansas Medical School and her MSPH from the University of Colorado Health Sciences Center. She performed residencies at the University of Wisconsin Health Sciences Center and the University of Colorado Health Sciences Center.

Dr. Brock and her associate, Alicia Goroski, MPH,  presented “The Care Transitions Theme: Experiences from Community-Based Hospital Readmission Reduction Initiatives” as part of the Picker Patient Experience Series at the 2010 Planetree Annual Conference last October in Denver, Colo. Click below to see this very informative presentation:

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Dr. Lee Lipsenthal on ‘Finding Balance in a Medical Life’

In September 2007, Dr. Lee Lipsenthal wrote a book called Finding Balance in a Medical Life. Dr. Lipsenthal’s work is primarily in preventive cardiology and physician health, and the book, based on his years of working with large groups of physicians, evaluating physician health research and giving workshops for physicians and their families, is intended to help physicians understand the effect of medical practice and training on their own health and relationships.

Finding Balance in a Medical Life, an organization Dr. Lipsenthal cofounded several years ago, offers opportunities for healthcare providers and administrators to enhance their own well-being through seminars focusing on the physical, mental, emotional and spiritual health of the individual and his or her family. Let’s listen now to a leader and teacher in the field of provider wellness tell us how to manage stress, enhance performance and improve communication—how to deliver patient-centered care when the patient is a healthcare professional. Click below to view Dr. Lipsenthal’s excellent presentation, introduced by Picker’s executive director, Lucile O. Hanscom.

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