Peggy O’Kane, the winner of the 2009 Picker Award for Excellence®, is a powerful voice for patient-centered care. The founding president of the National Committee for Quality Assurance, she is one of the nation’s leading advocates for improving healthcare quality through measurement, reporting and accountability.
In addition to her leadership of NCQA, which is the foremost accrediting organization for health plans including HMOs, PPOs and consumer-directed plans, Ms. O’Kane is active in many efforts to improve healthcare quality. In 1999 she was elected to the Institute of Medicine, a highly regarded healthcare organization that is frequently called upon to help shape national healthcare policy. In 2000, she received the Centers for Disease Control and Prevention “Champion of Prevention” award, the agency’s highest honor, and she frequently appears on Modern Healthcare’s annual list of the 100 Most Powerful People in Health Care.
A sought-after public speaker, Ms. O’Kane regularly addresses audiences across the country on topics such as pay-for-performance, the value of accountability and the need to expand measurement in healthcare. She has been a guest on the Today show, CNN, NBC, ABC and NPR and is regularly quoted in the Wall Street Journal, the New York Times and other major daily papers. She holds a master’s degree in Health Administration and Planning from The Johns Hopkins University.