Publications
Please click on the following links to download articles in PDF format:
Click here to read Always Event® Communication and Care Transition: An Idea Guide.
Click here to read Always Events® Creating and Optimal Patient Experience.
Long-Term Care Improvement Guide
Patient-Centered Care Improvement Guide
Putting Patients First: A Webinar series hosted by AJN, Planetree and Picker Institute
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Picker Institute Europe Factsheets
Picker Institute Europe produces a world-class newsletter that provides some of the best sources of information and “best practices” for improving healthcare practices and systems. Below is a direct link to the Picker Europe factsheets for 2003 – 2005.
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Through the Patient’s Eyes
Bridging the gap between measurement and improvement of patient-centered care.
The groundbreaking research of the Picker Institute, in conjunction with the Harvard School of Medicine, resulted in the identification of seven dimensions of care, as documented in the comprehensive and definitive text Through the Patient’s Eyes: Understanding and Pronoting Patient-Centered Care, published in 1993. Further research identified an eighth dimension of patient-centered care, Access to Care. This new framework clearly defined the patient’s perspective for the first time and served as the foundation for the Picker family of surveys.
Heralded by healthcare workers and researchers alike, Through the Patient’s Eyes provides the critical information hospital staff need to identify and understand what matters most to patients. In chronicling the dimensions of care, insight is provided to what patients think and experience during a hospital stay.
In addition to the new research and publications available through the network of Picker Institute services, this original groundbreaking work of the Picker/Commonwealth Program for Patient-Centered Care (established in 1987) is now available in paperback and can be ordered through the Picker Institute.
Two DVDs also have been produced as companion educational tools to be used in conjunction with the groundbreaking text.
The first DVD, “Through the Patient’s Eyes,” is approximately 21 minutes long and focuses on the seven primary dimensions of patient-centered care.
The second DVD, “Through the Patients Eyes: The Ambulatory Care Experience,” is approximately 22 minutes long.
Click here for information on ordering DVDs and books.
Read an excerpt from Through the Patient’s Eyes.
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The Doctors’ Tale
by Sir Donald Irvine
Published By Radcliffe Medical Press Ltd. UK
ISBN 1 85775 977 X
Sir Donald Irvine asks the above question, and in his latest book, discusses candidly the struggles in the profession and with successive governments over the key issues. He provides perspectives that are both startling and enlightening, and criticizes the British Medical Association for its past resistance to accept the need for change. Irvine explains why its role in the future must be radically different.
For more information about this exciting new book, contact: www.radcliffe-oxford.com
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